Shipping & Terms
Clear shipping, delivery and corporate order terms for WE Giveaways customers across the United Kingdom.
WE Giveaways – Shipping Policy & Terms of Conditions
We aim to make every corporate gifting order simple, transparent and reliable. Please review our shipping, delivery and corporate order terms before placing your order.
10–15 Days
Standard production and delivery timeline after final artwork approval and payment.
UK-Wide Delivery
Delivery to business addresses across the United Kingdom using tracked courier services.
Tracked Delivery
Shipment tracking information is provided once your order has been dispatched.
Production Variation
Custom production quantities may vary by approximately ±5%.
1. Shipping & Delivery Policy
Standard Delivery Timeline
All custom-branded corporate giveaway orders are produced and delivered within 10 to 15 business days following final digital artwork approval and payment confirmation.
UK-Wide Dispatch
We deliver to business addresses across the United Kingdom via tracked national courier services, which may include DPD, Royal Mail and Parcelforce.
Order Tracking
Once your shipment has been dispatched, tracking information will be sent to your registered email address or phone number so that you can monitor the progress of your package.
Bulk & Multi-Location Delivery
For multi-office, event or tiered corporate distributions, split-shipment arrangements can be pre-scheduled upon request. Additional handling or delivery charges may apply depending on the requirements.
Delivery Delays
Delays resulting from incorrect shipping addresses, transit courier disruptions or severe weather conditions may be outside our operational control. However, our support team will actively track and assist with resolving carrier issues.
How Your Order Is Delivered
Artwork Approval
Final digital artwork is reviewed and approved by the client.
Production
Your customised corporate products enter production.
Dispatch
Completed goods are packed and handed to the delivery carrier.
Delivery
Your order is delivered to the nominated UK business address.
2. Corporate Order Terms & Conditions
Artwork & Digital Proof Approval
Production commences strictly after written digital artwork proof approval. The client is responsible for carefully checking logo placement, spelling, design layout and Pantone colour accuracy before approving the proof.
Minimum Order Quantities (MOQ)
Bulk custom items carry specified minimum order quantities depending on the product category. Quotes are finalised based on the quantities requested at the time of order placement.
Payment Terms
Standard orders require 100% advance payment. Approved corporate accounts may be offered a 50% deposit, with the remaining balance cleared prior to dispatch. Payments may be made via direct bank transfer or approved corporate payment cards.
Overruns & Underruns
Due to technical custom-printing and production processes, final production quantities may vary by approximately ±5%. Invoices will reflect the exact final units produced and dispatched.
Cancellations & Modifications
Orders cannot normally be cancelled, refunded or modified once production has begun. Cancellation requests received before production starts may be subject to applicable artwork or setup fees.
Damage & Defect Claims
Damaged goods or quantity discrepancies must be reported in writing with clear photographic evidence within 5 business days of package delivery for review and potential reprint or replacement eligibility.
Corporate Order Reminder
- Production starts after final written artwork approval and payment confirmation.
- Standard custom order timeline is 10–15 business days.
- Delivery is available to UK business addresses.
- Tracking information is provided after dispatch.
- Custom production quantities may vary by approximately ±5%.
- Damage, defects and quantity discrepancies should be reported within 5 business days with photographic evidence.
Need Help With Your Delivery?
If you have questions about shipping, delivery timelines, tracking or your corporate order, our support team is here to help.
wegiveaways@gmail.com
